DON’T WAIT — Renew or Update!

If you don’t respond to renewal or information requests from HHS, you could lose your coverage.

Attention Medicaid recipients: It’s time to renew! Look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering, or sent electronically to members who signed up for electronic notices.

Complete and return renewal packets and requests for information on time. Contact HHSC to report any changes (such as contact information, pregnancy, or household changes) as soon as possible.

No longer qualified for Medicaid?

Children:
Most kids can still be covered through the Children’s Health Insurance Program / CHIP. For details, check your Medicaid notice or call 800-964-2777.

Adults:
Adults may be able to get financial assistance to pay for a health insurance plan through the health insurance Marketplace. To apply, visit www.healthcare.gov or call 800-318-2596.

Visit YourTexasBenefits.com or call 2-1-1 and select option 2.

NO ESPERE ¡Renueve o actualice!

Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.

Atención beneficiarios de Medicaid: ¡Es momento de renovar sus beneficios! Esté atento a los avisos de renovación enviados por correo postal en sobres AMARILLOS que dicen “ACCIÓN REQUERIDA” en rojo, o por correo electrónico a quienes se inscribieron para recibir avisos electrónicos.

Llene y envíe los paquetes de renovación y las solicitudes de información a tiempo. Comuníquese con la HHSC para reportar cualquier cambio (como información de contacto, si hay un embarazo y cambios en el hogar) lo antes posible.

¿No califica más para Medicaid?

Niños:
La mayoría de los niños todavía pueden obtener cobertura a través del Programa de seguro médico para niños/CHIP. Para obtener más detalles, consulte su aviso de Medicaid o llame al 800-964-2777.

Adultos:
Los adultos pueden obtener cobertura del Mercado de seguros médicos. Visite www.healthcare.gov o llame al 800-318-2596.

Visite YourTexasBenefits.com o llame al 2-1-1 y seleccione la opción 2.

New Patient Registration

ARC offers two options to gather necessary personal and health plan information for patients before their first appointment. Registering in advance allows us to confirm your coverage and saves you 15-30 minutes on the day of your scheduled appointment.

To register as a new patient or update your information with us, you’ll need the following patient information:

Full name
Date of birth
Address information
Driver's license or government-issued ID
Health plan card

Registering by text

You will receive a registration text up to 3 days before your appointment if you have information missing from your account.
You’ll provide your information by responding to questions on your smartphone and by submitting a picture of your ID and health insurance card.
This process usually takes about 5-10 minutes to complete.
Below is what the initial text message looks like.

Austin Regional Clinic pre-registration form

Registering by phone

Call ARC Central Registration at least 3 days before your appointment at 512-407-8686.
Hours are listed below:

Monday - Friday: 7:30am - 9:00pm
Saturday & Sunday: 7:30am - 5:00pm